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Please Read Our New

COVID-19 Policies 

IMPORTANT INFORMATION ABOUT OUR BEST PRACTICES FOR DISINFECTION AND SANITATION:

IF YOU HAVE QUESTIONS OR NEED MORE INFORMATION, PLEASE CONTACT US AT 248-439-6012.

Please read through this message before calling to book your appointment
time or booking online at ROUGE.  There is much that you will need to
know to prepare for your visit to ROUGE.

Welcome  to ROUGE Makeup & Nail Studio!
We want to thank you for your patience and continued support of our small business.  
Due to the ongoing Covid-19 Coronavirus Pandemic, we have made changes to adapt to new safety requirements
and recommendations. It is our utmost goal to ensure that your time at ROUGE Makeup & Nail Studio is a safe one.


 

BOOKED APPOINTMENTS for SERVICES at ROUGE:
Please note that all SERVICES are by appointment only.  You do not need an appointment to shop during regular business hours.  A credit card number required (on file) to book all appointments. 

We will check your temperature and have you sign our log-in sheet upon arrival for your appointment.

 

 

OUR MASK POLICY, updated 1/1/22:
DUE TO THE RESURGENCE OF COVID-19, MASKS ARE REQUIRED FOR ALL SERVICES UNTIL FURTHER NOTICE.
Our STAFF is 100% fully vaccinated against Covid-19.
FOR THE SAFETY OF OUR CUSTOMERS, CLIENTS AND TEAM MEMBERS, WE ASK THAT ALL VISITORS WEAR A MASK,

REGARDLESS OF VACCINATION STATUS, UNTIL FURTHER NOTICE.   

 

APPOINTMENT CANCELLATIONS:
A credit card is required to reserve all appointment times. Your card will not be charged for same-day
cancellation due to illness or emergency.  No Call / No Show will result in 100% charge of the full price of the booked service. Non-compliance with our mask policy (see below) will be considered a “last-minute cancellation of a booked appointment”. This will result in a charge of 100% of the price of the booked service. This charge cannot be used towards any future services, it is not a credit.


 

FOR THE SAFETY OF ALL, PLEASE STAY HOME & RESCHEDULE
YOUR APPOINTMENT IF:

  • You are sick 

  • You feel like you are getting sick 

  • You have a fever

  • You gave been in contact with someone who is sick

  • You have been diagnosed with Covid-19 or ANY OTHER ILLNESS in the past 14 days

  • Have been in contact with  someone who has been diagnosed with Covid-19 in the past 14 days

  • You will not be charged for your appointment if you cancel (even same day) due to illness.

 



WHEN YOU COME FOR A BOOKED APPOINTMENT:
Your SAFETY is of our utmost concern.  
We do apologize but ONLY the person receiving a service will be allowed in ROUGE.
You may not bring children, significant others, or guests with you for your service.
Of course, accommodations will be made for those who require accompaniment for services.
Please call us at 248-439-6012 to let us know if you require any extra accommodations.
See our new NAIL STUDIO POLICIES HERE.
Keep in mind that appointment times may vary as high traffic surfaces must be disinfected between clients.
No eating or drinking is allowed in the shop
Keep personal items to a minimum.
To allow time for sanitation practices between guests,
we ask that you vacate the premises within 5 minutes of checkout,
unless you need time to shop, of course. 

 

VISITING ROUGE TO SHOP:
Our HOURS will vary until COVID-19 is over.   Please familiarize yourself with our policies. 
As of April 2, 2021, our hours are Wednesday 11-6, Friday 11-6 and Saturday 10-4.
If in doubt, please CALL before you plan to visit to check our hours.
Please do not bring guests or children with you. 
Due to the ongoing pandemic, we will not be able to try makeup on, or smell products. To make up for this inconvenience samples are available for sale.  We cannot perform custom foundation sessions.  We can prepare your already formulated custom blends if you call ahead of time.  If you need more time to discuss or learn about our products, Please call 248-439-6012 for appointment options. 


DUE TO COVID-19, NO RETURNS OF ANY PRODUCTS WILL BE ACCEPTED DURING THIS TIME.



CHANGES TO OUR STAFF & SERVICE MENU:

NAILS in the all new ROUGE Nail Studio:
Our Nail Services will be conducted exclusively by HARPER & D'ANNA.
We have a new, fresh look & new fresh services!  We now offer Gel options! 
Click here for our new ROUGE NAIL STUDIO Service Menu & protocol.

 

BROWS / MICRO-BLADING / WAX
To create the safest service menu possible,
Threading will be temporarily replaced with Wax and/or Tweezing services.  Body Wax is still available.
Microblading IS available by appointment. 
Please click here for our new BROW & WAX service menu.

 

MAKEUP & SKINCARE / RETAIL & APPLICATION:
Though we are open for retail purchases of makeup & skincare, we are NOT offering makeup applications at this time. 
We have created an entirely new Sample Boutique. Instead of trying on products in the shop, you can purchase samples at ROUGE of many of our makeup & skincare products. In order to ensure your safety, we ask that if you need a consultation or involved information that you call us for more information. We can book an over the phone consultation and put our recommendations together for you before you visit.  You can see ALL of our products by visiting our sister company website.  In-store pickup and curbside pickup is available.  

 

SHOP EVE ORGANICS BEAUTY NOW! CLICK HERE 


 

STAFF CHANGES:
HARPER & D'ANNA are now our lead manicurists and leaders of The ROUGE Nail Studio! 
Jeny has retired from Nails.
Michelle has retired from ROUGE.
Due to COVID 19, we will no longer offer Facials or Lash Extensions at ROUGE.
Cheryl is no longer available for in-person makeup appointments. 
Rachel is our new Front Desk Liaison. 

OUTSTANDING GIFT CERTIFICATES AND PACKAGES:
If you have a service package that is valid, we converted the monetary amount of the package into gift certificates for your use at ROUGE.  If your package or gift certificate expired prior to March 14, 2020, it will not be honored.
No refunds will be offered for packages or gift certificates.

DUE TO COVID-19, NO RETURNS OF ANY PRODUCTS WILL BE ACCEPTED DURING THIS TIME.

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